Do you want to learn how to attract more customers or how to increase what your customers spend with you? If so, Working Sage’s Growing Your Business Success is for you!
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The Solutions Kit
A step-by-step guide on how to get and use market information to better your business.
This is right for you if you want a guide to help you work through the research process at your own pace.
What You’ll Get
A step-by-step workbook and audio set that will show you how to:
- Understand who your customers are.
- Understand how satisfied your customers are with your products, service, and business overall.
- Find out what motivates your customers to buy.
- Understand what barriers exist that keep prospective customers from buying.
- Build a new customer acquisition program that is right for your business.
How It Works
The workbook and audio set will:
- Guide you through the things that you need to think about when talking to your current and prospective customers.
- Show you how to answer the questions you need answered about your customers to lead you to greater success.
- Help you develop and complete a market research project to help you grow your business.
- Help you create an action plan for growing your sales.
Cost: $169
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Teleworkshop
A once a week phone workshop completed over a set number of weeks with a group of people.
This is right for you if you want guidance on the research process from start to finish, over a set period of time.
What You’ll Get
Walk out of this program:
- Understanding who your customers are.
- Having created and conducted a customer satisfaction research project.
- Knowing what motivates your customers to buy.
- Understanding the barriers that exist and that keep customers or prospects from buying.
- With a customer growth program that is customized for your business.
How It Works
Over the course of this program you will:
- Have a series of 60 minute group conference calls to guide you through the process of talking to your current and prospective customers.
- Receive materials and get access to resources to help you understand your customers and potential customers.
- Design and run a research project to help you understand what brings a customer to you, what keeps other potential customers from coming to you and how to increase your sales overall.
- Create an action plan to use what you have learned to make real differences to your business’ bottom line.
Cost: $399
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One-on-one Coaching
One-on-one phone coaching with one of our experts.
This is right for you if you if want personal one-on-one guidance to a solution for your business.
What You’ll Get
Customized one-on-one coaching to help you develop and design a research approach that will work for you. This can include helping you:
- Identify exactly what you need to know from your potential customers about how to reach them.
- Identify the right way to get the information you need.
- Find the right resources to answer your questions.
- Develop or refine your information gathering process.
How It Works
Each coaching session is 60 minutes long and takes place on the phone with one of our expert Communication Success coaches. Your coaching is tailored to your specific needs and can include helping you:
- Identify your greatest informational needs by talking through your biggest issues.
- Decide on the right research design.
- Ask the right questions.
- Understand the research results and design your action plan.
- Get the most out of the time and money you spend.
Cost: $225 per session
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Consulting
We create the research based on your needs and help you apply what is learned.
This is right for you if you want someone else to do the research work for you.
What You’ll Get
A consulting team working to ensure that your research project provides meaningful, actionable, focused information to make your business better and more successful. You’ll receive:
- Personalized service.
- Help identifying your informational needs.
- A fully executed research project and report.
- Action steps based on what is learned about your market.
How It Works
This is a completely customized, we-do-it-for-you-with-your-input approach.
- You tell us your business concerns and we recommend the best way to address those concerns.
- Upon your approval, we complete research for you and provide a report of findings along with a recommended action plan.
- We work closely with you throughout the process to keep you informed and ensure you know what to do next.
Cost: Depends on project specifics